HEAD OF PRODUCTION

LONDON (Hybrid Working)

A benchmarked salary between £76,000 to £92,000 based on your level within our progression framework. You can read more about our approach to performance, salary, and progression here.

👋 Who we are

Born Social is a full service social media agency designed for the new era of advertising. Our client list includes household names like Guinness, Primark, Ford, Mars and ASDA as well as the next generation of big brands like Nando’s, Seedlip and Peloton.

As a proud B Corp we work hard to attract, retain and develop the best social-first talent and create a culture where individuals can thrive. We’re a team of over 175 people across the UK & US and growing!

Born’s production department is our engine of content creation, a fulltime team of 9 social-first experts. As social specialists we’ve positioned our team to be agile, think natively (platform specific), capable of delivering volume and to be multiskilled. The work in the department is of varied sizes, ranging from sprint style projects around 10-30k, all the way to full service projects of £200k+. Currently the department houses Producers, Art Directors, Videographers and Content Creators, and is growing quickly. The team works closely with both Creative and Design teams, developing production plans based on our social-first creative concepts.

As Head of Production you are responsible for working with the Executive Creative Director, as well as the Head of Creative and the Head of Design to set a vision for a best in class production team.

It’s a growing team with huge momentum, so your day to day will be spent creating team culture, developing people, improving output, problem solving and strategy planning. We are looking for someone who can balance creativity, meticulous detail and commercial capability, to help us achieve our ambitions agency goals. You will form part of the Heads of Team who collaborate closely to grow Born Social’s capability and reach our business goals. Your experience means you recognise great social talent, are an inspiring leader, a clear communicator and capable of creating change quickly.

✏️ What you'll be doing:

• Department Strategy: Working with Executive Creative Director, Head of Design and Production Directors to set and deliver our Production team vision. Working to turn this vision into a strategy that impacts hiring, skill development, production delivery and revenue.

• Department Performance: Ensuring that we have a happy and high performing team through inclusive culture, quality hiring, proactive personal development, organised ways of working and innovative creative thinking.

• People Leadership: Leading on the performance and development of our Associate Directors, ensuring they are thriving both as individuals and as a team as well as the hiring and growth of their departments.

• Delivery: Working directly into some of our most challenging brands and briefs, responsible for orchestration and oversight of production. Using your extensive knowledge of creative and impeccable eye for detail to act as a central pillar between creatives and clients.

• Reporting & Feedback: Working with the Leadership team and Heads of Team to report on commercials and share feedback on our people, output and accounts.

• Growing The Business: Working closely with our Executive Creative Director and other Heads of Department, to deliver on business goals and strategy relating to creative and production.

• Agency experience - working in or with agencies so are familiar with the creative and delivery challenges you will face in this role.

• Passion for social media - through working directly in the industry or through your own projects outside of work.

• Production expertise - you have experience in production and feel confident making Born’s better in every way.

• Commercial Confidence - you will be responsible for owning the pipeline of production opportunities across the agency, making sure they can be delivered and are commercially successful inline with our agency benchmarks.

• Creative confidence - you have experience within a Creative department and are capable of feeding back on concepts inorder to make sure they can be delivered within budget/timelines.

• Leadership - the ability to inspire, motivate and grow the members of your team and a brilliant communicator.

• High standards - you take pride in your work, have an impeccable eye for detail and you’re confident giving critical yet constructive feedback to set standards and develop those around you.

• A champion of change - you are excited by change in social media, the agency world and Born Social.

✌️ Our values

Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture.

See Challenge as Opportunity... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.

Say It Simply... is how we communicate. Think of the basic rules of communication - honest, clear, confident.

Do What You Say... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.

Make Each Other Better... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.

Consciously Contribute...is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.

Company Benefits:

Flexibility 🤸 Hybrid working, core hours, and an allowance to work from anywhere for up to 4 weeks each year

Holiday 🌴 25 days holiday allowance per year plus a 3-day company switch off between Christmas & New Year

Wellbeing 🧠 A choice of £30 monthly wellbeing budget or Health Insurance, access to Spill (virtual mental health support), a trained team of Mental Health First Aiders, an annual Recharge Day and a Bike2Work scheme

Learning & Development 📚 £100 annual budget on Learnerbly (a curated platform of brilliant learning resources) as well as lots of team & department training

Contribute 🌎 Give one day to the world each year through our volunteering scheme and make your own impact on social or environmental sustainability

Incentives 🏆 Monthly team-voted prizes to celebrate individuals who Make Born Better and an Annual Profit Share Scheme so as the business grows, you'll be able to take a share of that growth home each financial year

The Usual Suspects 👍 From pension scheme to enhanced parental leave to life assurance

Clubs ♣️ Book Club, Film Club, Run Club, Cycling Club, Tag Rugby Club there's something for everyone

Consciously Contribute 💙 Impact our sustainability goals by joining one of our Consciously Contribute Committees

Born Socials 🎉 We like hanging out together and love us some organised (and not so organised) fun

💙 Everyone is welcome

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.

Born Social 🤝 Croud

Born Social is proud to be part of Croud. Together we are a global, full service digital marketing agency. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our shared culture is designed to elevate everyone, with a focus on trust, collaboration, innovation, generosity and purpose.